Privacy Policy
Home Service (a trading style of Secure Risk Solutions Limited)
Trust House, New Augustus St, Bradford, BD1 5LL
Email: info@securers.co.uk
- Introduction
At Home Service, your privacy is important to us. This notice explains how we collect, use, and protect the personal information you provide when using our website or our services.
By using our website or providing your information, you agree to the terms of this Privacy Notice.
- Who We Are
Home Service operates as a trading style of Secure Risk Solutions Limited, authorised and regulated by the Financial Conduct Authority (FCA). Secure Risk Solutions Limited is the data controller responsible for your personal information.
- What Information We Collect
– Personal identification (name, date of birth, gender)
– Contact details (email, phone number, address)
– Insurance data (policy numbers, claims information)
– Financial data (payment details, credit checks where necessary)
– Technical data (IP address, browser type, time zone, cookies, usage data)
– Communication data (enquiries, complaints, feedback)
- How We Collect Your Data
– Directly from you (website forms, phone, email, post)
– From third parties (insurers, brokers, credit reference agencies)
– Automatically via cookies and similar technologies when you use our website
- How We Use Your Data
We use your data to provide insurance services, manage policies, process payments and claims, comply with legal and regulatory requirements, improve our website and customer experience, and communicate with you.
- Lawful Bases for Processing
Contract, legal obligation, consent, and legitimate interests.
- Who We Share Your Data With
Insurers, underwriters, claims handlers, legal and professional advisers, regulators, IT and system support providers, and credit reference and fraud prevention agencies. We never sell your data.
- International Data Transfers
Your personal data is stored within the UK or EEA. Transfers outside these areas will have appropriate safeguards.
- Data Retention
Data is retained for at least six years after the end of your relationship with us or longer if required.
- Your Data Rights
You have rights to access, correct, delete, or restrict your data, object to processing, data portability, and withdraw consent.
- Security
We use robust security measures to protect your data.
- Cookies and Website Tracking
Our website uses cookies. Please refer to our Cookie Policy for more information.
- Updates to This Privacy Notice
We may update this notice periodically. The latest version will always be available on our website.