Drain Responsibility at a Glance – HomeService.Insure

Type of Drain

Who’s Responsible

Notes

Internal drains (inside your home) Homeowner Includes sinks, toilets, showers, and any pipes within your property.
Private external drains (e.g. kitchen gully or pipes serving only your house) Homeowner You’re responsible for clearing and maintaining these.
Shared drains (pipes outside your property that serve you and your neighbours) Water company Contact your local water/sewerage provider if the blockage is in a shared system.
Public sewers Water company Your provider maintains the main sewer network beyond your property boundary.
Roadside drains Local council Covers drains on public roads, including country lanes and pavements.

HomeService.Insure Safety Disclaimer

At HomeService.Insure, we encourage safe and sensible DIY, but your safety always comes first.

  • Only attempt basic checks and fixes if you feel confident.
  • Stop immediately if you notice burning smells, scorch marks, leaks, or anything that looks unsafe.
  • Never attempt electrical or gas repairs beyond simple resets or checks.
  • For complex, repeated, or potentially dangerous problems, always call a qualified Gas Safe engineer (for heating) or a certified electrician (for electrics).

By following this guidance, you reduce risks — but professional help should always be your first choice if there’s any doubt.

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